FAQS
- HOW DO I PLACE MY ORDER
Simply choose your style on the product page then click the “Add To Cart” button and follow the simple steps to complete your order.
We’ll prepare your order and let you know when it's on its way!
We’ll prepare your order and let you know when it's on its way!
- HOW LONG WILL IT TAKE TO SHIP ORDER
Orders from our store typically ship within 10 to 15 business days. For international orders, transit will take an additional 1 to 2 weeks.
- MY TRACKING NUMBER ISN'T WORKING
Tracking numbers can take 2-3 days to appear in the shipping carrier's system. Occasionally, the shipping carrier can lose an order. If the tracking number is still not working within a few days, please contact us at support@personal89.com.
- I NEED HELP WITH A LATE ORDER
Orders from our store typically ship within 10 to 20 business days. For international orders, transit will take an additional 1 to 2 weeks.
If your order has not arrived after 20 business days (domestic) and 30 business days (international), please contact us for timely support.
If your order has not arrived after 20 business days (domestic) and 30 business days (international), please contact us for timely support.